Contact Us

Elysium Skin Sciences is based in Gulberg Greens, Islamabad, Pakistan, and delivers throughout Pakistan. Contact the team for product guidance, order tracking, returns, urgent local delivery, wholesale or stockist enquiries.

Official contact details

Company: Elysium Skin Sciences
Address: Gulberg Greens, Islamabad, Pakistan
Phone: 051 5958800
WhatsApp: 0300 5150818
Email: elysiumskinsciences@gmail.com

Orders and delivery

Orders are normally processed within 24–48 business hours, excluding Sundays and public holidays. After dispatch, delivery across Pakistan typically takes 3–7 business days. Free standard shipping applies to orders above PKR 2,000.

Subject to availability, urgent delivery within 24 hours may be arranged in Islamabad and Rawalpindi through a cab or local delivery service. The buyer pays the actual delivery charges. Confirm availability and charges through WhatsApp before ordering.

For tracking questions, message the team on WhatsApp with your order number.

Returns and damaged items

Eligible return or exchange requests must be submitted within 7 days of delivery. Products must be unused, unopened and in their original sealed packaging. A complete unboxing video is required for a damaged-bottle claim. Read the full Shipping and Return Policy.

Frequently asked questions

How can I contact Elysium Skin Sciences?

Call 051 5958800, WhatsApp 0300 5150818, or email elysiumskinsciences@gmail.com.

Where is Elysium Skin Sciences located?

Elysium Skin Sciences is based in Gulberg Greens, Islamabad, Pakistan.

Does Elysium Skin Sciences deliver throughout Pakistan?

Yes. Standard delivery after dispatch normally takes 3–7 business days.

How do I track my order?

Message the team on WhatsApp at 0300 5150818 with your order number.